Compiled from http://www.dir.ca.gov/DIRNews/2006/IR2006-04.html
San Francisco – The California Department of Industrial Relation’s Division of Labor Standards Enforcement Department (DLSE) has installed pre-recorded information telephone lines in all district offices. The public will have quick and easy access to information on California labor law, employee and employer’s rights, and fair employment policies. Frequently asked questions will also be featured.
“The pre-recorded lines are useful in providing valuable 24-hour information, answering many common questions, and eliminating the callers’ wait time. We will continue to have the regular public information lines in all district offices for those who wish to call and speak with a person,” said Robert Jones, acting state labor commissioner for DLSE.
The message has been recorded in Spanish and English. There is also an introductory sentence in Vietnamese, Tagalog, Mandarin, Cantonese, and Korean directing the caller to contact the district office for assistance.
The pre-recorded phone lines contain a wide variety of information and are arranged in the following order:
1) Termination- the payment of final wages to employees when employment is terminated, vacation pay at quit/termination
2) Wage issues-failing to pay minimum wage, overtime, commissions, etc.
3) How to file a claim-simple directions
4) Employee benefits- vacation, sick leave, retirement, holiday pay, medical/health coverage, bereavement leaves, leaves of absence
5) Public works requirements/contractors license
6) Office locations/directions,
7) Issues not handled by DLSE- sexual harassment, unemployment insurance etc.
Effective immediately, the pre-recorded lines are operational for all of the following district offices:
| Bakersfield 661-859-2462 El Centro 760-353-2544 Eureka 707-441-4604 Fresno 559-248-8398 Long Beach 562-491-0160 Los Angeles 213-576-6227 Oakland 510-622-2660 Redding 530-229-0565 Sacramento 916-263-5378 Salinas 831-443-3029 | San Bernardino 909-889-8120 San Diego 619-682-7221 San Francisco 415-703-5444 San Jose 408-277-3711 Santa Ana 714-558-4574 Santa Barbara 805-965-7214 Santa Rosa 707-576-2459 Stockton 209-941-1906 Van Nuys 818-908-4556 |
If the caller still has further questions after listening to the pre-recorded line, he/she simply disconnects and dials the non-recorded number. Both pre-recorded and district office numbers are also posted on the DLSE Website: http://www.dir.ca.gov/dlse/DistrictOffices.htm.
